FAQs

How can I contact customer support?

You can reach our customer support team by:

• Email: contact@vyaparmudra.com
• Phone: +91 7457037226
  Our team is available to assist you with any inquiries regarding your order, products, or general questions about our store.

How do I track my order status?

You can track your order status live using the tracking ID provided once your order is shipped. Simply enter the tracking ID on the courier’s tracking page to see the latest updates. For any queries or assistance, feel free to contact our customer support team with your order details. We’re here to help!

What are your shipping options?

We offer free shipping on all orders, with no additional costs added at checkout. Your order will be securely packed and shipped at no extra charge.

How long will my order take to arrive?

Orders typically arrive within 7 days from the date of shipping. We strive to process and ship all orders promptly to ensure timely delivery.

Can I change my delivery address after placing an order?

Yes, you may be able to change your delivery address if your order has not yet been shipped. Please contact our customer support team as soon as possible with your updated address information.

What should I do if my order is delayed?

If your order is delayed, we recommend contacting our customer support team for assistance. They will help track your order and provide the most recent updates on its status.

What payment methods do you accept?

We accept various payment methods, including major credit and debit cards, UPI, net banking, and popular digital wallets. We are committed to providing secure and convenient payment options for our customers.

What is your return policy?

We accept returns only under special circumstances. If you believe your situation qualifies, please contact our customer support team at contact@vyaparmudra.com or call us at +91 7457037226. Our team will assess your case and guide you through the process if a return is approved.

What should I do if I receive a damaged or incorrect item?

We apologize for any inconvenience caused by receiving a damaged or incorrect item. Please reach out to our customer support team immediately with your order number and photos of the item. We’ll work quickly to resolve the issue, whether that means sending a replacement or arranging for a return.